Effective Date: August 30, 2024
At Meltin’ Pot, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application, website, and services (collectively, the “Service”). By accessing or using the Service, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use the Service.
1. Information We Collect
1.1 Personal Information
When you use our Service, we may collect the following types of personal information:
- Contact Information: Name, email address, phone number, and physical address.
- Account Information: Username, password, profile picture, and other account-related details.
- Payment Information: Credit card details, billing address, and other financial information. This information is collected by our third-party payment processors and is not stored by us.
- User Content: Any content, including text, photos, videos, and other materials, that you upload, post, or otherwise make available through the Service.
- Communications: Any information you provide when you contact us for support or other inquiries.
1.2 Non-Personal Information
We may also collect non-personal information that does not directly identify you, including:
- Device Information: Information about your device, including device type, operating system, and browser type.
- Usage Data: Information about how you interact with the Service, such as access times, pages viewed, links clicked, and other usage data.
- Location Information: We may collect your location information, such as your IP address, to provide location-based services.
1.3 Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your use of the Service. Cookies are small data files stored on your device that help us improve the Service and personalize your experience. You can control the use of cookies through your browser settings.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and Improving the Service: To operate, maintain, and improve the Service, including personalizing your experience and providing customer support.
- Processing Transactions: To process payments and complete transactions made through the Service.
- Communications: To communicate with you, including sending you updates, security alerts, and support messages.
- Marketing: To send you promotional materials and offers that may be of interest to you. You can opt-out of marketing communications at any time.
- Compliance: To comply with legal obligations, enforce our terms, and protect the rights, property, or safety of Meltin’ Pot, our users, and others.
- Analytics: To analyze usage trends and monitor the effectiveness of our Service.
3. How We Share Your Information
We do not sell your personal information to third parties. However, we may share your information in the following circumstances:
- With Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer support.
- With Other Users: Any content you post publicly on the Service, including reviews, comments, and other User Content, will be visible to other users.
- With Business Partners: We may share your information with business partners to offer you certain products, services, or promotions.
- For Legal Reasons: We may disclose your information if required by law or if we believe such action is necessary to comply with legal obligations, protect our rights, prevent fraud, or respond to legal processes.
- In Business Transfers: If Meltin’ Pot is involved in a merger, acquisition, sale of assets, or other business transfer, your information may be transferred as part of that transaction.
4. Data Security
We take the security of your information seriously and implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely delete or anonymize it.
6. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Access: You have the right to request access to the personal information we hold about you.
- Correction: You have the right to request that we correct any inaccuracies in your personal information.
- Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
- Opt-Out of Marketing: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in those communications.
- Data Portability: You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.
- Object to Processing: You have the right to object to the processing of your personal information in certain circumstances.
To exercise any of these rights, please contact us at privacy@meltinpot.com. We may need to verify your identity before processing your request.
7. Children’s Privacy
Meltin’ Pot does not knowingly collect or solicit personal information from children under the age of 13. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to delete such information promptly.
8. International Data Transfers
Your information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country. By using the Service, you consent to the transfer of your information to other countries, including the United States, where Meltin’ Pot is headquartered.
9. Third-Party Links
The Service may contain links to third-party websites, products, or services that are not owned or controlled by Meltin’ Pot. We are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies before providing them with your personal information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. If we make significant changes, we will notify you by email or through the Service. Your continued use of the Service after any changes to this Privacy Policy constitutes your acceptance of the updated policy.
11. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Email: Meltinpotapp@gmail.com